Frequently Asked Questions

1.† Do you take custom orders?
†††† Absolutely! We love custom orders and can match any school uniform or dance group costume. We can also create a one-off creation for a special occasion including christenings/baptism, birthdays, and school recitals/concerts.

2.† What is the cost of a special order?
†††† If you are ordering an item from our website and request it in a different ribbon colour, the price is the same. If you are having a one-off headband, bow or hair clip created specifically for you, the price is provide on application and acceptance of the design (POA).

3.† What colours of ribbon do you have?
†††† We carry over 200 spools of solid, printed and striped ribbon at any given time.

4.† What if you donít have the colour I have requested for my item?
†††† If you require a special colour that we do not have in stock, we can get it from our supplier within 3 business days. Merely requesting to change the colour of ribbon of an item we have for sale incurs no extra fee. Besides, if you want those colours, there is most likely someone else who will want them too!

5.† Do you ship overseas?
†††† Yes we ship overseas. We only charge the actual cost for postage overseas and postage times vary. To find postage estimates for your item(s), either contact us directly or visit
www.auspost.com.au.

6.† Do you accept bank transfer payments for domestic payments?
†††† Absolutely! Bank transfer is now an option for our Australian customers. During checkout, you will see our bank details. Please note them down and make your transfer. We ask that you use either your first and last name or order number as the reference. We will post your items as soon as the payment clears.

7. Do you have a Facebook Fan Page?
Yes and we offer coupons and sales to our Fackbook fans constantly. Click our badge below to become a fan.

Spoiled Rotten Princess

8. Do you sell supplies?

We have a sister site - Wholesale Hair Clips - that sells clips, headbands, ribbons and more. Check it out for all of your bow and headband making needs. www.wholesalehairclips.com.au

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